NoNONONONONO Edward Newgate.................

Edward Newgate!!! he is my hero, and i have spent over 200 US dollars!!! no Edward Newgate... it's cheating!!! How could that happen...customer service pls explian to me ... T T
This is my ID! 487623707
Pls contact me as soon as possible !~~~ Crying or Very sad Crying or Very sad

This is my ID! 487623707
Pls contact me as soon as possible !~~~

Greetings, this is an unofficial forum created by fans and has no affiliation with Bandai Namco Entertainment. As thus, we can't resolve any customer service issues here, and the only support we can give you is the cold, hard truth: Bandai Namco has the authority to set the rates for recruitment and are not obligated to make any character more obtainable. It's unfortunate, but cases where people have spent as much money as you have and failed to get the character they want are very common.

To contact Bandai Namco Entertainment, visit this page:

http://bnfaq.channel.or.jp/contact/note_c_eng/1620

upshot is that you probably have some pretty good recruits after all that spending.